Building Standard Air Conditioning Hours:
Monday through Friday: 7:00 a.m. to 6:00 p.m.
Saturday, 8:00 a.m. to 1:00 p.m.
General Information
Building heating, ventilation and air conditioning (HVAC) will be provided during the service hours as indicated under Property Contacts and Hours unless otherwise noted in your lease. It is our goal to provide optimum HVAC to both your suite and the building at the industry standard set temperature by season. Our Engineering staff routinely maintains all the components to the systems that provide HVAC to your suite and the building.
Hot / Cold Calls
If you are experiencing discomfort due to insufficient HVAC in your suite or notice an issue with the HVAC in the common areas, please immediately report the issue, via your Prism account, to the Management Office. Please refer to Maintenance Information and Services for instructions on reporting an issue to our Engineering staff. It is the goal of our staff to remedy all HVAC issues as quickly as possible. During dramatic season changes, please be patient as most systems will experience difficulties with changing load requirements. You will be updated periodically as these issues are remedied.
Requesting HVAC During Off-Hours
To request HVAC overtime for your premises, please do so via your Prism account. Overtime HVAC requests should be submitted at least one business day prior to the day of the requested overtime to ensure that the request can be fulfilled. HVAC overtime will be provided at an hourly / zone rate, and your office will be billed accordingly for these requests. See Additional Charges Fee Schedule.